Reviews from customers
These are the testimonials from some of our satisfied customers we’ve served. Feel free to write yours too, and help us provide you an improved service next time.
Great Service, Great Communication
I have always arranged my own travel, but for a recent trip to Bangladesh I faced a serious time problem. I wanted to arrive in Dhaka and then directly board The Rocket for a trip to Barisal. I was worried that I wouldn\'t have enough time to get my tickets and also concerned about ensuring that transportation from the airport to the dock was as efficient as possible.
I therefore contacted Mr. Hasan at Nijhoom Tours. He provided bespoke service for a very reasonable price. He purchased the Rocket tickets for me and had them brought to the airport by his driver, who then took me straight to the dock. This was not an off-the-shelf service; this was a custom request, and Nijhoom Tours fulfilled it perfectly.
Communication with Mr. Hasan was very easy and even enjoyable; he is very responsive to questions and concerns and replies to emails promptly. I would recommend his company for anyone looking for high quality personalized travel service in Bangladesh.
I first contact Mr. Hasan from Nijhoom Tours when looking for a way to buy Rocket Steamer tickets from overseas - Nijhoom had been highly recommended elsewhere on the net. After corresponding with Mr. Hasan, I booked a three-day tour, including Old Dhaka, the Rocket Steamer, and Bagharat in the South. I was short on time and concerned about transport, but Nijhoom was great about answering emails quickly, provided a secure method for overseas credit card payment, and followed up after.
My trip was great, but a little chaotic because of the Bangladeshi Presidential Elections. I was met at my hotel in Dhaka by Setu, my guide for the Old City. My driving/walking tour was great - Setu literally lives in the middle of Old Dhaka and showed me many places that I would\'ve missed on my own. The Rocket Steamer was fantastic, not to be missed. However, once I got to Khulna, all transport north was blocked because of election protests/strikes. A lessor agency would have let me wait a few days. Mr. Hasan personally took charge of my transport back to Dhaka, and would could have been a nightmare was turned into an adventure.
The last leg was by speedboat over the Ganges, as the north bound ferries were no longer running. I know Mr. Hasan lost money getting me and a few other guests back to Dhaka (safely and timely). He was never concerned about the loss - he was more concerned about our safety and comfort. When we finally made the last river crossing, Mr. Hasan bought everybody tea, and we shared a small drink and some sweets. In fact, we had shared an adventure. Another agency would\'ve put us in cars and waived goodbye - Mr. Hasan did have other guests to take care of, and the time was already getting late. In the end, he took his time to ensure our comfort.
I have traveled all over the world. Frankly, I booked with Nijhoom for the convenience of getting Rocket Steamer tickets. In the end, I met a few new friends. These are extremely knowledgeable, capable and responsible people. You will not be disappointed, be it a day tour or a longer trip.
I used Nijhoom Tours to organize 2 private day-trips in and around Dhaka. I really cannot say enough good things about my guide and driver - they were lovely people who really made my time in Bangladesh memorable and I am very grateful for all the out-of-the-way places they took time and pride in showing me. I warmly recommend this agency.
Guildford, United Kingdom
Arrived back in the UK this week after spending 22 days in Bangladesh with everything organized by Nijhoom Tours. Now Bangladesh does have some problems but don\'t let this put you off as we had no problems getting around and completing our holiday. You should be flexible though and you will find everyone very friendly and helpful.
Hasan sorted everything and was flexible himself to our changes on route! When we arrived at the ferry and it was not working, Hasan soon had a speed boat set up and we continued our journey with hardly any delay, and at no extra cost!
Hasan can sort out all of your problems for you, and right from the early stages of planning the trip he was there answering emails, but remember if he doesn\'t come back to straight away he could be on another trip to the Sunderbans without a phone signal!!
Can\'t wait to go back to Bangladesh again soon, great place great food great people.
Just back from a three weeks trip - what a trip simply superb! I can\'t thank you Hasan enough for all your efforts. Hasan is enthusiastic and proud of his country and knowledgeable in everything. He can arrange anything and everything! Nothing is too much trouble and we look forward to a return trip.